Terms of Service
Effective Date: 10/8/2025
Welcome to Mosaic Diagnostic Imaging (MDI). These Terms and Conditions (“Terms”) govern your use of our website, services, and communications. By accessing or using our services, you agree to be bound by these Terms.
If you do not agree, please do not use our services.
Services Provided
We offer diagnostic imaging services, including but not limited to full-body MRI scans, targeted imaging, and related medical imaging procedures. All services are subject to availability, medical eligibility, and applicable regulations.
Medical Disclaimer
Our services are diagnostic in nature and do not replace medical advice from your physician. Always consult your doctor regarding any medical concerns or before making health decisions.
Appointment Policies
Appointments must be booked in advance, either online, over the phone, or in person.
Cancellations or rescheduling should be made at least 24 hours before the scheduled time.
Late arrivals may result in rescheduling to a later date.
Payment and Billing
Payment is due at the time of service unless otherwise agreed in writing.
Accepted payment methods include major credit cards, debit cards, insurance (where applicable), and approved payment plans.
Any insurance coverage is subject to verification and approval by your insurance provider.
Privacy Policy
We respect your privacy and handle your personal data in accordance with applicable privacy laws. For details, please see our Privacy Policy.
SMS Consent Communication
SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications:
If you have consented to receive text messages from us, you may receive messages related to the following:
- Appointment reminders
- Follow-up messages
- Billing inquiries
Example:
“Good Morning, this is Mosaic Diagnostic Imaging confirming your appointment. We are located at 165 N. Village Ave., Ste 116, Rockville Centre, NY 11570. Please arrive 15 minutes before your appointment. No surgeries within 8 weeks prior to your MRI. No pacemakers or certain implanted electronic devices. If you have stents, aneurysm clips, or any metal implants, bring documentation. Wear loose, light clothing—no metal zippers, buttons, jewelry, or metal hair accessories. Ankle monitors must be removed, please contact your officer. Bring your prescription if your doctor hasn’t sent it. If your exam is PIP (auto insurance), bring your auto insurance card. Any questions, call 888-220-0508. You can reply STOP to opt out of SMS messaging from Mosaic Diagnostic at any time.”
Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your [appointments/billing, etc.].
Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method:
You may opt-in to receive SMS messages from Mosaic Diagnostic Imaging in the following ways:
- Verbally, during a phone call
- By submitting an online form
- By filling out a paper form
Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us by calling 888-220-0508.
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
Message frequency may vary.
Limitation of Liability
Mosaic Diagnostic Imaging will not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.
Intellectual Property
All website content, including images, text, graphics, and logos, is owned by Mosaic Diagnostic Imaging and protected by applicable copyright and trademark laws. Unauthorized use is prohibited.
Changes to Terms
Mosaic Diagnostic Imaging may update these Terms from time to time. Updates will be posted on our website with a revised “Effective Date.” Continued use of our services after changes are posted constitutes acceptance of the updated Terms.
Contact Us
If you have any questions about this Privacy Policy, you can contact us:
By visiting this page on our website:
mosaicdiagnostic.com
By calling our office number at
888-220-0508